FAQs • Kenilworth, IL • CivicEngage

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General Information

1. What are the Village's normal operating hours?: The Village Hall is open from 8:30 AM to 5:00 PM. There is a drop box located on the Village Hall counter where residents can drop off payments after hours.

2. What type of payments does the Village accept?: We accept cash, check and credit card at Village Hall. Residents who may be looking to make an online payment can do so through the online bill pay option located on the homepage of the website.

1. How often will my recycling be picked up?: Recycling will be collected once-per-week on the same day as refuse collection.

2. What day is my refuse/recycling collected?: Both refuse and recycling will be collected once per week on the same day. If you live north of Park Drive and west of Green Bay, you will be collected on Mondays. If you live south of Park Drive, south of Kenilworth Avenue, in between Ridge Road and Essex, you will be collected on Tuesdays. If you live east of Essex and South of Kenilworth Avenue, you will be collected on Thursdays. If you live north of Kenilworth Avenue and west of Green Bay, you will be collected on Fridays.

3. What can I recycle?: Approved materials can also be found on our website under the recycling tab.

4. What if I live on an alley?: Residents who live on an alley are eligible for a reduced price in collection services. If you are interested in receiving the alley collection rate, please contact Village Hall at 847-251-1666.

5. How is single stream recycling collected?: Single stream recycling means that material can now be collected in a total commingled fashion. Your recycling can now be collected in a combined or mixed fashion. Paper and containers can now be collected without the need of keeping the paper separated from the containers. So, one truck can pick up all of your recycling materials together and they are then sorted at Republic Services facilities.

6. Where is my recycling taken?: Republic takes the recycling to their transfer station and records the amounts coming in on a daily basis. Each month Republic will send the Village of Kenilworth a monthly report indicating recycling volumes.

7. How is the recycling diversion rate calculated?: The diversion recycling rate is calculated by adding the total monthly volume of refuse taken to SWANCC and the total monthly volume of recycling taken by Republic. The recycling amount is then divided by the total to give the percentage of diversion. Monthly reports can be found at Village Hall.