Frequently Asked Questions

To set up your refuse/recycling account, please contact Flood Brothers directly at 630-261-0400 or kenilworth@floodbrothersdisposal.com.

Both refuse and recycling are collected once-per-week, on the same day. If you wish to have a secondary collection day each week, please contact Flood Brothers at 630-261-0400.

If you are unsure of your collection day, please view the collection map to find your zone and pickup day.

Approved materials can be found on our website by clicking here.

Residents who live on an alley are eligible for a reduced price in collection services. If you are interested in receiving the alley collection rate, please contact Flood Brothers directly at 630-261-0400.

Flood Brothers takes the recycling to their transfer station and records the amounts coming in on a daily basis. Each month Flood Brothers will send the Village of Kenilworth a monthly report indicating recycling volumes.

The diversion recycling rate is calculated by adding the total monthly volume of refuse taken to SWANCC and the total monthly volume of recycling taken by Flood Brothers. The recycling amount is then divided by the total to give the percentage of diversion. Monthly reports can be found at Village Hall.

Flood Brothers will collect one bulk item (mattresses, box springs, tables, chairs, and other discarded furniture) under 50 lbs. on collection days at no charge. Items that weigh more than 50 lbs. will incur a $25 per item charge. Flood Brothers asks that when disposing of items weighing over 50 lbs. to contact their office to arrange for a special pick-up at 630-261-0400.

Flood Brothers will also provide collection services for white good items (refrigerators, dishwashers, dryers, and other appliances) for a fee of $20 per item. Residents are asked to call Flood Brothers 24 hours prior to collection to schedule pick-up. 

Flood Brothers collects yard waste once a week, on Wednesdays, from April through November 30 each year. Yard waste stickers can be purchased at Village Hall at a rate of $2.50 per sticker. Yard waste stickers should be looped around the top of the bag. Residents may also sign up for a seasonal subscription service directly with Flood Brothers for up to eight units of yard waste per week for $200 per season. 

Flood Brothers does not collect on the following holidays:

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

All pick-up dates are delayed by one day for customers who are scheduled on the day of or following a holiday. For example: If your normal collection date falls on a Tuesday, your refuse/recycling will be picked up on Wednesday